Delete Your Account — Jambu Pro

This page explains how to request deletion of your Jambu Pro account and related data.

Option A: Remove account from this device (in-app)

If you want to log out and remove your session and cached data from your phone:

1. Open the Jambu Pro app
2. Go to Profile → Settings
3. Tap “Remove Account From Device”
4. Confirm

What this does: It removes your login session and local app data from the device.

Option B: Request permanent deletion (contact support)

If you want your account and associated data to be permanently deleted from our servers, contact support:

• Email: support@jambupro.com
• Include your registered phone number in the email
• Subject suggestion: “Account Deletion Request”

Deletion timeline

• We process deletion requests within 7 working days.
• Backup data (if any) is deleted on a rolling basis and typically within 30 days.

Data that may be deleted

• Profile information (name, email, business details, images URLs)
• CRM contacts/leads and related notes/status
• Support tickets/messages (if any)

Data that may be retained

We may retain limited information if required for legal compliance, fraud prevention, or dispute resolution.

Important notes

• Permanent deletion is irreversible.
• If you only remove the account from your device (Option A), it does not automatically confirm a server-side deletion request.

Last updated: April 2026