Privacy Policy — Jambu Pro

Jambu Pro is a property dealer management application designed to help real estate professionals calculate deals, manage leads, and organize business information.

1) Summary

• We use your mobile number for OTP-based login.
• You may use the app as an Individual user, Organization, or Organization Employee. Some features (like employee team management) depend on the selected user type.
• The app can store data locally for offline use and can sync certain data to our servers for backup/continuity.
• If you upload images (profile/company logo), they are stored on Cloudinary and we store the image URL in our database.
• If you import leads from your phone contacts, we access contacts only after you grant permission and only to help you create CRM leads.
• We do not sell your personal data.

2) Information we collect

Information you provide

• Mobile number (for registration and OTP login)
• Profile details (name, email, user type, address, business details)
• CRM contacts/leads you add or import (name, phone, notes, follow-up, status)
• Organization/employee relationships (for example, which organization an employee belongs to, and which leads are assigned to which employee)
• Support messages when you contact us

Device permissions (optional)

• Contacts: used to import phonebook entries into your CRM (optional, requires consent)
• Photos/Media: used to pick profile pictures and company logos (optional)

Images

If you upload a profile picture or company logo, we upload the image to Cloudinary. We then store the resulting URL so we can display it in the app.

3) How we use information

• To authenticate users and prevent misuse (OTP login)
• To save and sync your profile and CRM data
• To provide app features such as calculators, CRM, and visiting card tools
• To enable organization features like employee lead assignment and activity tracking
• To provide customer support

4) Offline storage & sync

The app stores some data on your device for faster performance and offline support. When internet is available, the app may sync certain data (for example, profile information and CRM leads) to servers for backup and continuity.

5) Sharing & third-party services

We share information only as needed to provide the service, such as through these providers:

• OTP SMS provider (to send/verify OTP)
• Cloudinary (to host uploaded images)
• Cloud hosting/database providers (to store and serve your account/profile/CRM data)

6) Data retention

We retain your data for as long as your account is active or as needed to provide the service. You can request permanent deletion (see the Account Deletion section).

7) Security

We take reasonable measures to protect your data. Please keep your device secure and do not share your OTP with anyone.

8) Your choices

• You can update your profile information from within the app.
• You can control whether CRM contacts/leads are synced by granting/withholding consent.
• You can log out or remove the account from your device to clear local session data.
• You can request permanent deletion by following the instructions on the Delete Account page.

9) Children’s privacy

Jambu Pro is not intended for children. We do not knowingly collect personal data from children.

10) Changes to this policy

We may update this privacy policy when app features change. Continued use of the app indicates acceptance of the updated policy.

11) Contact

For questions or support, contact support@jambupro.com.

Last updated: April 2026